Orders will be shipped within 10 business days. You will receive a confirmation email with tracking information once your order has shipped. If you are having any trouble with online ordering, email email@example.com. Orders over $75 ship free. Enter code FREE at checkout.
Please note that all of our products are made by hand. No two are exactly alike. We hope you love your item as much as we do, but if you need to send it back, please email firstname.lastname@example.org, and we will respond to you within two business days.
We accept returns up to 7 days from the date of delivery if goods are returned in their original condition. Once we receive your return, we will either exchange your item for a different item of the same price or issue a refund. Customers will be responsible for the cost of postage for returned items.